Patient Guide

Patients & Visitors

Welcome to our hospital's patient guide where we provide you with essential information on how to make an appointment, visiting hours, patient’s rights and more.
Home Sample Collection

We also provide home sample collection service for laboratory tests. To schedule a home sample collection, please call:


Make an Appointment

To schedule an appointment at our hospital, please call our appointment number. Our staff will assist you in booking an appointment at a convenient time for you.


Visiting Hours

We request that visitors strictly adhere to these timings to ensure the comfort and well-being of our patients.

Morning 7AM - 8AM
Afternoon         11AM - 1PM
Evening 4PM - 7PM
Expressing Grievances:

Your concern is our priority. We understand that you may have concerns or grievances during your hospital stay or visit. To address these issues, you can express them through our Whatsapp number at +91-88374-13553 or email us at info@bethanyhospitals.com. Our patient support team will assist you in resolving your concerns and improving our services.

Patient's Rights:
  • Right to information
  • Right to make a treatment choice
  • Right to personal dignity and privacy
  • Right to refusal of treatment
  • Right to confidentiality of patient's information
  • Right to informed consent
  • Right to receive considerate, compassionate, and respectful care
  • Right to express complaints and grievances and to get them addressed
Patient's Responsibilities:
  • Be respectful to healthcare providers
  • Be honest with providers
  • Be responsible for making decisions
  • To follow the prescribed treatment plan
  • To abide by all hospital rules and regulations
  • To keep the hospital property clean
  • To meet financial obligations
  • To accept the measures taken by the hospital to ensure privacy and confidentiality of medical records